API requests experiencing delays in retrieving recordings

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Jul 29, 2019 - 10:58 PDT

Identified

We continue to experience elevated errors for clients retrieving Voice Recordings and our engineers are actively working to resolve.

Posted Jul 29, 2019 - 09:54 PDT

Investigating

We are experiencing elevated errors for clients retrieving Voice Recordings. We have identified the issue and our engineers are actively working to resolve.

Posted Jul 29, 2019 - 09:16 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).