SMS Delivery Failures to Verizon Network in United States of America via a Subset of Long Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Verizon Network in United States of America via a subset of long codes. This incident has been resolved.

Posted May 02, 2025 - 12:57 PDT

Monitoring

We are observing successful SMS delivery to Verizon Network in United States of America via a subset of long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 02, 2025 - 10:22 PDT

Update

We continue to experience SMS delivery failures sending to Verizon Network in United States of America via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 02, 2025 - 06:22 PDT

Update

We continue to experience SMS delivery failures sending to Verizon Network in United States of America via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 02, 2025 - 04:22 PDT

Investigating

We are experiencing SMS delivery failures sending to Verizon Network in United States of America via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 02, 2025 - 03:27 PDT

This incident affected: ZIPWHIP MESSAGING (SMS Long Code, North America).