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        SMS Delivery Delays To MTN Network in Ivory Coast

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS/SMS delivery failures when sending messages to the MTN Network in Ivory Coast. This incident has been resolved.
        Posted Aug 07, 2025 - 01:42 PDT

        Monitoring

        We are observing successful SMS delivery to MTN Network in Ivory Coast. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 07, 2025 - 00:25 PDT

        Update

        We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 06, 2025 - 22:06 PDT

        Update

        We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 06, 2025 - 18:08 PDT

        Update

        We continue to investigate the issue causing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 06, 2025 - 16:08 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to the MTN Network in Ivory Coast. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 06, 2025 - 15:08 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delays to the MTN Network in Ivory Coast. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 06, 2025 - 15:04 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).