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Multiple Verify Products Affected by Canada API Errors
Incident
Report for Twilio
Resolved
The issue with Verify products, impacting Verify Silent Network Auth Lookup Identity Match - Lookup Line Type Intelligence [Twilio API] - Lookup SIM Swap - Legacy Identity MatchAndAttributes over Canada is now operating normally is operating normally at this time.
Monitoring
The issue with Verify products, impacting Verify Silent Network Auth Lookup Identity Match - Lookup Line Type Intelligence [Twilio API] - Lookup SIM Swap - Legacy Identity MatchAndAttributes over Canada is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to experience an issue with Verify products, impacting Verify Silent Network Auth Lookup Identity Match - Lookup Line Type Intelligence [Twilio API] - Lookup SIM Swap - Legacy Identity MatchAndAttributes over Canada. Our engineering team continues to work on a fix. We will provide an update in 4 hours or as soon as more information becomes available.
Update
We continue to experience an issue with Verify products, impacting Verify Silent Network Auth Lookup Identity Match - Lookup Line Type Intelligence [Twilio API] - Lookup SIM Swap - Legacy Identity MatchAndAttributes over Canada . Our engineering team continues to work on a fix. We will provide an update in 2 hours or as soon as more information becomes available.
Update
We’ve become aware of an issue with Verify products, impacting Verify Silent Network Auth Lookup Identity Match - Lookup Line Type Intelligence [Twilio API] - Lookup SIM Swap - Legacy Identity MatchAndAttributes over Canada . Our engineering team has been alerted and are actively investigating. We will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue with the Verify product in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).