Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound shortcode delivery delays and failures towards T-Mobile.
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We're seeing a recovery in the delivery of shortcode messages to T-Mobile. We'll continue monitoring and provide further updates as necessary.
Identified
We are seeing a recurrence of delays and delivery failures for short codes in the US when the receiving carrier is T-Mobile. We'll continue working with our carrier partners to resolve this and post further updates as necessary.
Monitoring
We're seeing a recovery in the delivery of shortcode messages to US carriers. We'll continue monitoring and provide further updates as necessary.
Investigating
We are experiencing shortcode delivery delays and failures for some messages towards all carriers in the US. We are working with our carrier partners to resolve this issue. We will provide further updates as soon as they become available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).