SMS Delivery Delays to Nigeria Airtel Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to the Airtel network in Nigeria. This incident has been resolved.

Posted Mar 20, 2021 - 08:56 PDT

Monitoring

We are observing successful SMS delivery when sending messages to the Airtel network in Nigeria for the last 40 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 20, 2021 - 07:17 PDT

Update

We continue to experience SMS delivery delays when sending messages to the Airtel network in Nigeria. Messages may also be observed as failing. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.

Posted Mar 20, 2021 - 06:26 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to the Airtel network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Mar 20, 2021 - 05:36 PDT