SMS Delivery Delays and Failure from Twilio to Ufone Pakistan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Ufone network subscribers in Pakistan is operating normally.

Posted Apr 02, 2026 - 18:35 PDT

Monitoring

We have observed a recovery in SMS delivery from Twilio to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 02, 2026 - 16:37 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failure from Twilio to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 02, 2026 - 13:50 PDT

Update

Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 02, 2026 - 09:49 PDT

Update

Twilio customers may be experiencing my be still having SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 02, 2026 - 07:31 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 02, 2026 - 06:39 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).