Invalid Street Error for Emergency Addresses

Incident Report for Twilio

Resolved

The issue when setting emergency enabled addresses to an account has been resolved and is operating normally at this time.

Posted Sep 13, 2022 - 15:27 PDT

Update

We are having issues when setting emergency enabled addresses to an account. Customers may get an 'invalid street' error message even when the address is correct. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 13, 2022 - 15:06 PDT

Update

We are having issues when setting emergency enabled addresses to an account. Customers may get an 'invalid street' error message even when the address is correct. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2022 - 13:07 PDT

Update

We are having issues when setting emergency enabled addresses to an account. Customers may get an 'invalid street' error message even when the address is correct. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 13, 2022 - 12:16 PDT

Investigating

Our monitoring systems have detected a potential issue with Phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 13, 2022 - 11:50 PDT

This incident affected: PHONE NUMBERS.