Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Account Security API Errors to the US
Incident
Report for Twilio
Resolved
The issue affecting Account Security transactions to our Carrier Partner in the US has been resolved and is operating normally at this time.
Monitoring
We are observing recovery for Account Security transactions to our Carrier Partner in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing intermittent service failures for Account Security transactions to our Carrier Partner in the US. Our engineering team has been alerted and is actively investigating. We will update in 1 hour, or as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue Lookup. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Lookup Identity Match, Legacy Identity MatchAndAttributes).