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        SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan

        Incident Report for Twilio

        Identified

        Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 13, 2026 - 20:05 PST

        Investigating

        Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 13, 2026 - 19:52 PST
        This incident affects: CARRIER NETWORK (SMS, APAC).
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