Delay in receiving inbound SMS from subset of Australia phone numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving inbound SMS from subset of Australia phone numbers. This incident has been resolved.

Posted Dec 12, 2022 - 05:50 PST

Monitoring

We have started seeing a recovery in receiving inbound SMS from subset of Australia phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 12, 2022 - 04:04 PST

Update

We are experiencing delays in receiving inbound SMS from subset of Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 12, 2022 - 02:49 PST

Investigating

We are experiencing delays in receiving inbound SMS from subset of Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 12, 2022 - 02:03 PST

This incident affected: CARRIER NETWORK (SMS, APAC).