SMS Delivery Delays to Sprint

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Sprint. This incident has been resolved.

Posted Aug 30, 2020 - 05:00 PDT

Monitoring

We are observing successful SMS delivery to Sprint for the last 30 minutes. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2020 - 04:19 PDT

Update

We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2020 - 03:24 PDT

Investigating

We are experiencing SMS delivery delays for part of our traffic to Sprint. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 30, 2020 - 02:22 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).