SMS Delivery Delays to Spark in New Zealand

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Spark in New Zealand. This incident has been resolved.

Posted Oct 30, 2022 - 23:23 PDT

Update

We are still observing recovery in SMS delivery delays when sending messages to Spark New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 30, 2022 - 23:16 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Spark New Zealand. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 30, 2022 - 21:16 PDT

Monitoring

Posted Oct 30, 2022 - 19:15 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to to Spark New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 30, 2022 - 19:04 PDT

Update

We are experiencing SMS delivery delays when sending messages to to Spark New Zealand. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 30, 2022 - 17:54 PDT

Investigating

We've become aware of a potential issue with SMS delivery delays to Spark New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 30, 2022 - 17:48 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).