Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Emergency 911 Enablement and Address Validation Issues for Twilio US/CA numbers
Incident
Report for Twilio
Resolved
The issue causing Emergency 911 enablement and address validation for a subset of Twilio US and Canadian numbers has been resolved. All systems are operational.
Monitoring
The issue causing Emergency 911 enablement and address validation for a subset of Twilio US and Canadian numbers has been resolved. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Identified
The issue causing Emergency 911 enablement and address validation for a subset of Twilio US and Canadian numbers has been identified. We are actively working with our vendor partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are investigating an issue wherein Emergency 911 enablement and address validation are failing for a subset of Twilio US and Canadian numbers. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available
Investigating
We are investigating an issue wherein Emergency 911 enablement and address validation are failing for a subset of Twilio US and Canadian numbers. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available
This incident affected: PHONE NUMBERS.