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        SMS and MMS Delivery Delays to T-Mobile US

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to T-Mobile in the US from all number types. This incident has been resolved.
        Posted Mar 21, 2023 - 19:46 PDT

        Update

        We are observing recovery in SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 21, 2023 - 17:46 PDT

        Update

        We continue experiencing SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 21, 2023 - 17:13 PDT

        Update

        We are again experiencing SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 21, 2023 - 16:15 PDT

        Update

        We continue observing recovery in SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 21, 2023 - 15:40 PDT

        Monitoring

        We are observing recovery in SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 21, 2023 - 13:47 PDT

        Investigating

        We are experiencing SMS and MMS delivery delays when sending messages to T-Mobile in the US from all number types. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 21, 2023 - 12:47 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America, SMS Short Code, North America, MMS Short Code, North America, SMS Toll-Free, North America, MMS Toll-Free, North America).