Studio API returning HTTP 500 Errors

Incident Report for Twilio

Resolved

Between 1:50pm and 2:12pm PST, approximately 3% of requests to Studio resulted in a 500 error. Our engineering team has addressed the issue and we anticipate no further trouble.

Posted Nov 01, 2019 - 14:28 PDT

Monitoring

Engineering has applied a fix and we’re seeing signs of recovery.

Posted Nov 01, 2019 - 14:21 PDT

Identified

Engineering has identified the source of the system issue and is working to address it.

Posted Nov 01, 2019 - 14:18 PDT

Investigating

Engineering is investigating an issue where the Studio API is returning 500 errors. We’ll post an update as soon as we have more information.

Posted Nov 01, 2019 - 14:02 PDT

This incident affected: SERVERLESS (Studio).