Subset of API requests are failing when rendering the Console

Incident Report for Twilio

Resolved

The issue with subset of API requests has been resolved and the Twilio Console is operating normally at this time.

Posted Dec 06, 2023 - 09:49 PST

Update

We continue to see a high rate of failure for listing and switching subaccounts in Console. Additionally, some users are experiencing “An error occurred” error messages on various pages throughout Console. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2023 - 09:20 PST

Update

There is a high rate of failure for listing and switching subaccounts in Console. Additionally, some users are experiencing “An error occurred” error messages on various pages throughout Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2023 - 08:27 PST

Investigating

We are currently seeing a small subset of API requests are failing when rendering the Console, resulting in the "Something went wrong" error message. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2023 - 08:18 PST

This incident affected: DEVELOPER TOOLS (Console).