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        SMS Delivery Delays to Movistar Network in Mexico from Registered Sender IDs

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to the Moviestar network in Mexico when sending from registered sender IDs. This incident has been resolved.
        Posted Apr 22, 2023 - 01:41 PDT

        Monitoring

        We are observing recovery in SMS delivery delays to the Moviestar network in Mexico when sending from registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 21, 2023 - 23:48 PDT

        Update

        We continue to experience SMS delivery delays to the Moviestar network in Mexico when sending from registered sender IDs. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 21, 2023 - 21:15 PDT

        Update

        We continue to experience SMS delivery delays to the Moviestar network in Mexico when sending from registered sender IDs. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 21, 2023 - 17:20 PDT

        Update

        We continue to experience SMS delivery delays to the Moviestar network in Mexico when sending from registered sender IDs. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 21, 2023 - 15:20 PDT

        Investigating

        We are experiencing SMS delivery delays to the Moviestar network in Mexico when sending from registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 21, 2023 - 14:03 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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