SMS Delivery Delays to MTN/Telecel in Zambia 645-02

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. This incident has been resolved.

Posted May 16, 2025 - 01:27 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2025 - 23:39 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.

Posted May 15, 2025 - 21:50 PDT

Update

We are experiencing SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted May 15, 2025 - 20:03 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to MTN/Telecel in Zambia 645-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 15, 2025 - 19:07 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).