Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Failures on Altice Network in the US
Incident
Report for Twilio
Resolved
SMS delivery failures sending to Altice Network in the US has been resolved and is operating normally at this time.
Update
We continue to experience SMS delivery failures sending to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures sending to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures sending to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 Hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures sending to Altice Network in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 Hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).