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System Metrics
SMS Delivery Delays to Small Carriers in the US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Small Carriers in the US via a subset of short codes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Small Carriers in the US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages to Small Carriers in the US via a subset of short codes. Our engineers have been working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Small Carriers in the US via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Small Carriers in the US via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).