The issue with SIM Swap and Identity Match API has been resolved and is operating normally at this time.
Posted Feb 12, 2024 - 08:29 PST
Monitoring
SIM Swap and Identity Match API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 12, 2024 - 06:29 PST
Update
We continue to experience intermittent issues with the Lookup SIM Swap and Identity Match API. Our engineers are working with our carrier partner to resolve the issue as quickly as possible. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 12, 2024 - 04:37 PST
Update
We are experiencing intermittent issues with the Lookup SIM Swap and Identity Match API. Our engineers are working with our carrier partner to resolve the issue as quickly as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 12, 2024 - 03:46 PST
Investigating
Our monitoring systems have detected a potential issue with Lookup Identity and Sim Swap. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 12, 2024 - 03:44 PST
This incident affected: ACCOUNT SECURITY (Lookup).