We are Investigating an issue with Console Admin Center for Organizations

Incident Report for Twilio

Resolved

We are no longer experiencing performance issues with Console Admin Center for Organizations. This incident has been resolved.

Posted Apr 28, 2022 - 22:20 PDT

Update

We are seeing recovery on the Console Admin Center for Organizations. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 28, 2022 - 21:14 PDT

Monitoring

Posted Apr 28, 2022 - 19:07 PDT

Update

We are still seeing degraded performance on the Console Admin Center for Organizations. You may see "An error has occurred while fetching the information” when accessing the Admin Center. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 28, 2022 - 17:59 PDT

Update

We are currently seeing degraded performance on the Console Admin Center for Organizations. You may see "An error has occurred while fetching the information” when accessing the Admin Center. Our engineering team is looking into the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 28, 2022 - 17:29 PDT

Investigating

We’ve become aware of a potential issue with the Console Admin Center for Organizations, and you may see the message “An error has occurred while fetching the information”. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 28, 2022 - 17:10 PDT

This incident affected: DEVELOPER TOOLS (Console).