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        SMS Delivery Failures to Orange in France via a Subset of Longcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS Delivery Failures to Orange in France via a Subset of Longcodes. This incident has been resolved.
        Posted Nov 17, 2025 - 11:28 PST

        Monitoring

        We are observing recovery in SMS Delivery Failures to Orange in France via a Subset of Longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 17, 2025 - 06:12 PST

        Update

        We continue to experience SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 16, 2025 - 13:06 PST

        Update

        We continue to experience SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 15, 2025 - 13:07 PST

        Update

        We continue to experience SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 14, 2025 - 21:04 PST

        Update

        We are still experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 14, 2025 - 13:23 PST

        Update

        We are still experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 14, 2025 - 09:39 PST

        Update

        We are still experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 14, 2025 - 07:46 PST

        Investigating

        We are experiencing SMS delivery failures when sending messages to Orange in France via a Subset of Long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 14, 2025 - 06:42 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).