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        SMS Delivery Delays From US Toll-Free Numbers and Short codes to Cellular Corp Network

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending SMS to US Cellular Corp network on Twilio toll free numbers and short codes. This incident has been resolved.
        Posted May 05, 2021 - 10:56 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending SMS to US Cellular Corp network on Twilio toll free numbers and short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 05, 2021 - 10:03 PDT

        Update

        We are experiencing delays in receiving message delivery reports when sending to US Cellular Corp network on Twilio toll free numbers and short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 05, 2021 - 09:36 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports when sending to US Cellular Corp network on Twilio toll free numbers and short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 05, 2021 - 09:25 PDT
        This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).