Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Inbound Call Failures to a Subset of Twilio Uganda Phone Numbers

        Incident Report for Twilio

        Resolved

        We are continuing to experience call failures to a Subset of Twilio’s Phone Numbers in Uganda. We’ve contacted all impacted customers to address any important updates and will proceed to close this status post.
        Posted Jul 04, 2024 - 13:10 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 08:33 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 03, 2024 - 08:38 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 02, 2024 - 08:36 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jul 01, 2024 - 08:34 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 30, 2024 - 08:42 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 29, 2024 - 08:42 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 28, 2024 - 10:42 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is still being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 27, 2024 - 10:46 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 26, 2024 - 10:48 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jun 25, 2024 - 18:50 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jun 25, 2024 - 11:01 PDT

        Update

        The issue causing inbound call failures to Twilio Uganda phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 25, 2024 - 07:03 PDT

        Investigating

        The issue causing inbound call failures to Twilio Uganda phone numbers is being investigated. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 25, 2024 - 04:57 PDT

        Identified

        The issue causing inbound call failures to Twilio Uganda phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 25, 2024 - 04:08 PDT
        This incident affected: CARRIER NETWORK (Voice, Middle East & Africa).
        ← Current Status Powered by Atlassian Statuspage