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Twilio Services
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      SMS Delivery Failure to Multiple Networks in Mexico via a Subset of Twilio Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to multiple networks in Mexico via a subset of Twilio numbers. This incident has been resolved.
      Posted Nov 17, 2024 - 04:58 PST
      Monitoring
      We are observing successful SMS delivery to multiple networks in Mexico via a subset of Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 17, 2024 - 03:25 PST
      Investigating
      We are experiencing SMS delivery failure to multiple networks in Mexico via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 17, 2024 - 02:29 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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