Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Message delivery delays from Sprint over shortcodes in US
Incident
Report for Twilio
Resolved
We are seeing full recovery in message delivery over Sprint shortcodes. This issue is resolved.
Monitoring
We are seeing signs of recovery in message delivery delays when sending messages over Sprint shortcodes. We will continue to monitor to ensure a full recovery.
Update
We continue to see heavy delays for outbound messages over Sprint shortcodes in the US. The carrier is aware of this issue and is working to resolve it as soon as possible. There is currently no estimated time to resolution, however, we will issue an update as soon as more information becomes available.
Identified
We are observing SMS delays to and from Sprint over shortcodes in US. The carrier is aware of this issue and is working to resolve it as soon as possible. There is currently no estimated time to resolution, however, we will issue an update as soon as more information becomes available.
Investigating
We are currently observing SMS delays to and from Sprint over shortcodes in US. Our engineers are working with our carrier partner to resolve the issue. We will post further updates here as information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).