Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Verify Failures
Incident
Report for Twilio
Resolved
We are no longer experiencing Verify failures. This incident has been resolved.
Update
We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Identified
The issue causing Verify failures has been identified and we are observing some improvements at the moment. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing failures with Verify. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: ACCOUNT SECURITY (Verify).