Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Verify Failures

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Verify failures. This incident has been resolved.
        Posted Aug 06, 2021 - 23:56 PDT

        Update

        We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 06, 2021 - 23:26 PDT

        Update

        We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 06, 2021 - 22:56 PDT

        Monitoring

        We are observing recovery in Verify failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 06, 2021 - 22:26 PDT

        Identified

        The issue causing Verify failures has been identified and we are observing some improvements at the moment. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 06, 2021 - 21:44 PDT

        Update

        We are observing failures with Verify. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 06, 2021 - 21:05 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 06, 2021 - 20:23 PDT
        This incident affected: ACCOUNT SECURITY (Verify).