Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delays with Toll Free Numbers and Verizon

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays with Toll Free numbers and Verizon. This incident has been resolved.
        Posted Mar 13, 2020 - 13:05 PDT

        Investigating

        We are experiencing Inbound SMS delivery delays on Toll Free numbers when receiving messages from Verizon. We are also experiencing delays for Message Statuses Events from Toll Free numbers to Verizon. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 13, 2020 - 12:43 PDT
        This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
        ← Current Status Powered by Atlassian Statuspage