Inbound Call Failures to a Subset of Twilio Phone Numbers in El Salvador

Incident Report for Twilio

Resolved

The issue affecting calls to Twilio Phone Numbers in El Salvador has been resolved, and the service is functioning normally at this time.

Posted Jul 23, 2025 - 09:53 PDT

Monitoring

We have started seeing recovery for inbound calls to Twilio Phone Numbers in El Salvador. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2025 - 07:53 PDT

Investigating

We are observing a subset of call failures to Twilio Phone Numbers in El Salvador. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2025 - 05:53 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).