Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Issues When Adding Credit Card in Console
Incident
Report for Twilio
Resolved
Adding credit card in the Console issue has been resolved and console is operating normally at this time.
Update
We continue investigating issues when adding credit card in the Console. Customers may face the following error: “There was an error adding your card information”. Our engineers are working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still investigating issues when adding credit card in the Console. Customers may face the following error: “There was an error adding your card information”. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
Update
We are currently investigating issues when adding credit card in the Console. Customers may face the following error: “There was an error adding your card information”. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue when adding a credit card in the console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: TWILIO PLATFORM (Billing).