We have fully investigated the Programmable Chat services API returning error 500 issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.
Posted Jul 29, 2020 - 13:05 PDT
Our monitoring systems have detected a potential issue with Programmable Chat services API returning error 500. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.