SMS Delivery Delays from Network Subscribers to a Subset of Twilio Australia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays with a subset of Twilio Australia Phone Numbers. This incident has been resolved.

Posted Mar 23, 2026 - 07:03 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to from network subscribers to a subset of Twilio Australia Phone Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 23, 2026 - 05:00 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 23, 2026 - 04:01 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).