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        SMS Delivery Delays to the Orange Network in Congo

        Incident Report for Twilio

        Resolved

        This incident related to SMS delivery delays when sending messages to the Orange network in Congo was accidentally resolved. Please refer to https://status.twilio.com/incidents/8bxt10rfjnst for further updates. We apologize for the inconvenience and for any confusion this may have caused.
        Posted Jun 07, 2022 - 15:11 PDT

        Update

        We are continuing to investigate the issue causing SMS delivery delays when sending messages to the Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 07, 2022 - 13:12 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to the Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 07, 2022 - 12:12 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to Orange network in Congo. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 07, 2022 - 12:10 PDT