Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound SMS delays to Indosat network in Indonesia
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 22, 2020 - 08:13 PDT
      Update
      We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
      Posted Mar 22, 2020 - 04:03 PDT
      Update
      We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
      Posted Mar 22, 2020 - 02:10 PDT
      Investigating
      We're currently observing delays for outbound messages submitted to handsets belonging to the Indosat network in Indonesia. Our engineers are working with our carrier partner to resolve. We will post updates here as soon as further information becomes available.
      Posted Mar 22, 2020 - 01:07 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).
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