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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      On Call Engineers are Investigating a potential issue with Packet Loss in German Region
      Incident Report for Twilio
      Resolved
      We are no longer experiencing packet loss in German Region, causing call and conference failures. This incident has been resolved.
      Posted May 30, 2021 - 18:00 PDT
      Monitoring
      We are observing lowered failure rate of data packet transmission in German Region, causing call and conference failures. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 30, 2021 - 17:12 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Packet Loss in German Region caused call and conference failed. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 30, 2021 - 16:55 PDT
      This incident affected: PROGRAMMABLE VOICE (PSTN, Conference).
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