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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Billing Delays for a Subset of Twilio Accounts
Incident
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Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring results.
Identified
The issue has been identified and a fix is being implemented. We are continuing to work directly with any impacted customers.
Investigating
We are currently experiencing delays with account recharges for a subset of accounts. Our engineering team is engaged and working towards a resolution. We are working directly with affected customers to minimize impact. We will post an additional update shortly.
This incident affected: TWILIO PLATFORM (Billing).
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