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US Toll-Free SMS Delivery Degradation
Incident
Report for Twilio
Resolved
SMS delivery to and from US Toll-Free numbers is now operating normally.
Monitoring
We are observing recovery in SMS delivery to and from Toll-Free numbers in the US. Our team is continuously monitoring the service and will provide an update as soon as we have more information.
Investigating
We are observing delivery degradation for SMS sent to and from US Toll-Free numbers. SMS sent via short codes and regular long codes are not impacted. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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