SMS Delivery Delays to Japan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Japan. This incident has been resolved.

Posted Jul 18, 2022 - 20:33 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Japan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 18, 2022 - 20:03 PDT

Update

We are experiencing SMS delivery delays when sending messages to Japan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 18, 2022 - 19:45 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delay to Japan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 18, 2022 - 19:19 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).