Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Claro Network in Domincan Republic
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery delays when sending messages to the Claro network in Dominican Republic. This incident has been resolved.
      Posted Nov 10, 2020 - 18:25 PST
      Monitoring
      We are observing recovery in delivery delays when sending messages to the Claro network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2020 - 17:28 PST
      Update
      We continue to observe intermittent SMS delivery delays when sending messages to the Claro network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 10, 2020 - 14:55 PST
      Investigating
      We are observing intermittent SMS delivery delays when sending messages to the Claro network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2020 - 13:01 PST
      Monitoring
      We are observing recovery in delivery delays when sending messages to the Claro network in Domincan Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2020 - 10:59 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to the Claro network in Domincan Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 10, 2020 - 09:04 PST
      Update
      We are experiencing SMS delivery delays when sending messages to the Claro network in Domincan Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 10, 2020 - 08:05 PST
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 10, 2020 - 07:56 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).