Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Outbound Toll Free SMS delays in US
Incident
Report for Twilio
Resolved
The issue of delay in messages and delay in DLRs has been resolved. All systems are operating normally.
Monitoring
We are seeing recovery for an issue of delay in delivery of messages and delay in receiving DLRs. Our engineers continue to monitor the service and we will update once we have confirmed that service is fully recovered.
Update
We continue to experience delays for sending messages from Toll-free numbers towards US networks. DLRs are delayed, messages are still being delivered but in some cases delayed by approximately 60 seconds. Inbound messages from US networks are also being impacted with this issue. We continue to work with our carrier partners to resolve this issue. We will provide an update when we have further information.
Update
We are continuing seeing delays to US networks. DLRs are delayed, messages are still being delivered but in some cases delayed by approximately 60 seconds. We continue to work with our partners to resolve this issue. We will provide an update when we have further information.
Update
We are continuing seeing delays to US networks, primarily Sprint and T-Mobile. DLRs are delayed, messages are still being delivered but in some cases delayed by approximately 60 seconds. We will continue to investigate and work with our partners. We will provide an update when we have further information.
Investigating
We have detected an issue with delays to US networks, primarily Sprint and TMobile. DLRs are delayed, messages are still being delivered but in some cases delayed. We will continue to investigate and work with our partners. We will provide an update when we have further information.
This incident affected: PROGRAMMABLE MESSAGING (SMS).