Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound Call Issues to a Subset of Twilio UK Phone Numbers
      Incident Report for Twilio
      Resolved
      Our carrier partner confirmed that the issue causing inbound call failures to a subset of Twilio UK phone numbers had been resolved since 10:19 AM Pacific Time, and the service has been operational throughout the monitoring period. The incident is now resolved.
      Posted May 04, 2021 - 12:27 PDT
      Monitoring
      We have started seeing recovery for inbound calls to a subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 04, 2021 - 10:51 PDT
      Update
      The issue causing inbound call problems to a subset of Twilio UK phone numbers has been identified. We are continuing to actively work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 04, 2021 - 10:14 PDT
      Update
      The issue causing inbound call problems to a subset of Twilio UK phone numbers has been identified. We are continuing to actively work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 04, 2021 - 08:15 PDT
      Identified
      The issue causing inbound call failures to a subset of Twilio UK phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 04, 2021 - 07:17 PDT
      Investigating
      We are observing an issue establishing inbound calls to a subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 04, 2021 - 06:50 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).