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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Subset of Short Codes Experiencing MMS Delivery Delays to United States Verizon
Incident
Report for Twilio
Resolved
The subset of short codes are no longer exhibiting delays delivering MMS messages to United States Verizon recipients. Short code delivery of MMS messages is operating normally at this time.
Monitoring
The subset of impacted short codes are no longer experiencing delays delivering MMS messages to United States Verizon recipients. We are continuing to monitor and will provide an update in the next 30 minutes.
Update
We have detected a subset of short codes are experiencing delays delivering MMS messages to United States Verizon recipients. We will provide an update in the next two hours.
Investigating
Our monitoring systems have detected a potential issue involving MMS delivery delays for messages sent using a short code to United States Verizon recipients. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).