SMS Delivery Failures on New Zealand Skinny Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to the network Skinny in New Zealand. This incident has been resolved.

Posted Feb 22, 2021 - 22:42 PST

Monitoring

We are now observing successful SMS delivery to the network Skinny in New Zealand. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 22, 2021 - 22:20 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery to the network Skinny in New Zealand. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 22, 2021 - 21:57 PST

This incident affected: CARRIER NETWORK (SMS, APAC).