We are no longer experiencing delivery status delays for a Subset of US Short Codes. This incident has been resolved.
Posted Jul 15, 2020 - 18:50 PDT
Monitoring
We are observing recovery of message delivery notifications when sending from a subset of US Short Codes. We will continue monitoring the service to ensure a full recovery before we proceed to resolve this incident.
Posted Jul 15, 2020 - 18:03 PDT
Update
We are experiencing delays in receiving message delivery notifications when sending from a subset of US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Jul 15, 2020 - 17:59 PDT
Investigating
Our monitoring systems have detected a potential issue of in the delay of delivery notifications for a subset of US short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
