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Twilio Services
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      MMS Delivery Delays to US AT-T from a Subset of Longcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays to US AT-T from a subset of longcodes. This incident has been resolved.
      Posted Mar 30, 2021 - 20:46 PDT
      Monitoring
      We are observing recovery in MMS delivery delays to US AT-T from a subset of longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 30, 2021 - 18:51 PDT
      Update
      The issue causing MMS delivery delays to US AT-T from a subset of longcodes has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Posted Mar 30, 2021 - 17:00 PDT
      Identified
      The issue causing MMS delivery delays to US AT-T from a subset of longcodes has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 30, 2021 - 16:05 PDT
      Update
      We are continuing to investigate an issue with MMS delivery delays to US AT-T from a subset of longcodes. We will provide another update in 2 Hours or as soon as more information becomes available.
      Posted Mar 30, 2021 - 14:08 PDT
      Update
      We are experiencing MMS delivery delays to US AT-T from a subset of longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 30, 2021 - 13:23 PDT
      Update
      Our monitoring systems have detected a potential issue with MMS delivery delays to US AT-T from a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 30, 2021 - 13:20 PDT
      Investigating
      Our monitoring systems have detected a potential issue with MMS delivery delays to US AT-T from a subset of longcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 30, 2021 - 13:14 PDT
      This incident affected: CARRIER NETWORK (MMS Long Code, North America) and PROGRAMMABLE MESSAGING (MMS).
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