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        SMS Delivery failures to the Orange network in Mali

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures to the Orange network in Mali. This incident has been resolved.
        Posted Sep 29, 2020 - 10:57 PDT

        Update

        We are still experiencing SMS delivery failures when sending to the Orange network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 29, 2020 - 09:52 PDT

        Update

        We are experiencing SMS delivery failures when sending to the Orange network in Mali. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 29, 2020 - 08:53 PDT

        Investigating

        Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 29, 2020 - 08:44 PDT