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        A2P Onboarding Registration Wizard Timing out/Looping in Twilio Console for 10DLC Sole Proprietor Registrations

        Incident Report for Twilio

        Resolved

        The issue with A2P Onboarding Registration wizard in Twilio console has been resolved and it is operating normally at this time.
        Posted Dec 15, 2023 - 11:25 PST

        Monitoring

        A2P Onboarding Registration wizard in Twilio console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 15, 2023 - 09:35 PST

        Update

        We are still investigating a service interruption in Twilio console where customers are getting stuck in a redirect loop in the Sole proprietor A2P Registration wizard. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 15, 2023 - 08:35 PST

        Investigating

        We are investigating a service interruption where customers are getting stuck in a redirect loop in the A2P Workflow in the Twilio Console. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Dec 15, 2023 - 08:05 PST
        This incident affected: DEVELOPER TOOLS (Console).