SMS Delivery Delays to AT&T Mexico from Pre-Registered and Long Code Senders

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Delays to AT&T Mexico from Pre-Registered and Long Code Senders. This incident has been resolved.

Posted Aug 28, 2021 - 15:07 PDT

Monitoring

We are observing recovery in SMS Delivery Delays to AT&T Mexico from Pre-Registered and Long Code Senders. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 28, 2021 - 13:11 PDT

Update

We are still experiencing SMS Delivery Delays to AT&T Mexico from Pre-Registered and Long Code Senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 28, 2021 - 11:13 PDT

Investigating

We are experiencing SMS Delivery Delays to AT&T Mexico from Pre-Registered and Long Code Senders. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 28, 2021 - 10:13 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).